NeuroFolio.ai is a product of Ensuresap Consulting Inc
This California Consumer Privacy Act Notice ("CCPA Notice") is provided by Ensuresap Consulting Inc ("NeuroFolio," "we," "us," or "our") to California residents in accordance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA"). This notice supplements our Privacy Policy.
Full Privacy Policy: neurofolio.ai/privacy-policy
Terms of Service: neurofolio.ai/terms-of-service
1. About This Notice
This notice explains the categories of personal information we collect about California residents, the purposes for which we use it, the categories of third parties with whom we share it, your rights as a California resident, and how to submit a request to exercise those rights. We do not sell or share personal information as those terms are defined under the CCPA.
2. Categories of Personal Information We Collect
In the preceding twelve (12) months, we have collected the following categories of personal information from California residents:
Identifiers
Examples: Name, email address, IP address (hashed), online identifier, account username
Sources: Directly from you; automatically from your device and browser
Business purposes: Providing Services; responding to inquiries; security and fraud prevention; legal compliance
Shared with: Cloud hosting providers; email and communication providers; analytics providers
Professional or Employment-Related Information
Examples: Job title, employer name, industry, professional background, role in transformation or technology function
Sources: Directly from you (forms, chatbot, audit conversations, event registrations)
Business purposes: Providing tailored information about Services; delivering written diagnoses; understanding transformation needs
Shared with: Internal team members; service providers as necessary to deliver Services
Commercial Information
Examples: Records of interest in our Services, Design Partner Programme, or expo audit; records of any transactions or agreements
Sources: Directly from you; from our internal systems
Business purposes: Managing customer and partner relationships; business operations and record-keeping
Shared with: Service providers as necessary for business operations
Internet or Electronic Network Activity
Examples: Browsing activity on our website, pages visited, links clicked, chatbot conversation content, platform usage data
Sources: Automatically collected via cookies and usage logging systems
Business purposes: Improving our website and Services; analytics; security; rate limiting of chatbot access
Shared with: Analytics service providers; cloud hosting providers
Geolocation Data
Examples: General geographic location derived from IP address (country, state, or city level — not precise GPS data)
Sources: Automatically from your device and network connection
Business purposes: Analytics; security and fraud prevention; regional legal compliance
Shared with: Analytics service providers
Inferences
Examples: Inferences drawn from the above categories reflecting potential interest in agentic transformation and organisation transformation maturity
Sources: Derived from interactions with our website, chatbot, and Services
Business purposes: Tailoring communications and Services; improving content and product
Shared with: Internal team members only
Sensitive Personal Information: We do not intentionally collect, use, or disclose sensitive personal information as defined under the CCPA, including social security numbers, financial account details, precise geolocation, racial or ethnic origin, religious beliefs, biometric data, health data, or personal communications. Please do not submit sensitive personal information through our website, chatbot, or Services.
3. Purposes for Collecting Personal Information
- Providing, operating, and improving our website and Services
- Responding to inquiries, requests, and communications
- Conducting our booth audit process and delivering written diagnoses
- Managing participation in our Design Partner Programme
- Sending relevant communications and, with your consent, marketing information
- Analysing usage trends and improving our platform and content
- Detecting and preventing fraudulent activity, security incidents, and abuse
- Enforcing our Terms of Service and other agreements
- Complying with applicable legal obligations
4. Sale and Sharing of Personal Information
We do not sell personal information as that term is defined under the CCPA.
We do not exchange personal information for monetary consideration, and we do not share personal information for cross-context behavioural advertising purposes.
Because we do not sell or share personal information, there is no opt-out required. However, if you wish to confirm this or have questions, you may contact us at the details in Section 7.
5. Retention of Personal Information
| Category | Typical Retention Period |
|---|---|
| Contact and inquiry information | Up to 3 years from last contact |
| Account and platform data | Duration of engagement + 30 days |
| Chatbot conversation logs | 12 months |
| Marketing and event data | Until opt-out or deletion request |
| Usage and analytics data (aggregated/anonymised) | Indefinitely |
6. Your Rights Under the CCPA
Right to Know (Access)
You have the right to request disclosure of: the specific pieces of personal information we have collected about you; the categories of personal information collected; the categories of sources from which we collected it; the business or commercial purposes for collection; and the categories of third parties to whom we disclosed it.
Right to Delete
You have the right to request deletion of personal information we have collected from you. We may deny a deletion request where retention is necessary to complete a transaction, detect security incidents, comply with a legal obligation, or exercise or defend legal claims.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you, taking into account the nature of the information and the purposes of processing.
Right to Opt Out of Sale or Sharing
We do not sell or share personal information, so this right is not applicable at this time. If our practices change, we will update this notice accordingly.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices or rates, or provide a different level or quality of goods or services.
7. How to Submit a Request
You may submit a request to exercise your CCPA rights through any of the following methods:
Email: hello@neurofolio.ai
(Subject line: "California Privacy Request — [type of request]")
Mail:
Ensuresap Consulting Inc
Attn: Privacy Request
971 US Highway 202N, Suite R
Branchburg, NJ 08876
Please include your full name, email address associated with prior interactions with us, and the type of request (Know/Access, Delete, or Correct) so we can verify your identity and process your request.
Response Timing: We will respond to verifiable consumer requests within 45 days of receipt. If we require additional time (up to an additional 45 days), we will notify you of the extension within the initial 45-day period.
Authorised Agents: You may designate an authorised agent to make a CCPA request on your behalf. We may require the authorised agent to provide signed written permission from you and may verify your identity directly.
8. Changes to This Notice
We may update this CCPA Notice from time to time. When we do, we will update the version date at the top of this page. We encourage California residents to review this notice periodically.
Contact for Privacy Inquiries
Ensuresap Consulting Inc (NeuroFolio.ai)
971 US Highway 202N, Suite R
Branchburg, NJ 08876, United States
Email: hello@neurofolio.ai